OUR POLICY

In the course of carrying out our activities E. Daley Street Pty Ltd (ACN 637858354) trading as Land. Living will collect, store, use and disclose personal information. We are committed to the protection of your personal information and to being in compliance with privacy law. 

Personal Information

Personal information is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in a material form.

Types of personal information we collect and hold

We collect and hold personal information about individuals for the provision of our products and services and purposes connected to those products and services. 

Consistent with the provision of our products and services, the types of personal information we may collect and hold include: 

1. Your identity and contact details - includes your name, date of birth, gender, email address, home postal address, delivery address (if different), and your contact telephone numbers;
2. Your payment details - your bank details and payment card details.  Please note payment transactions are encrypted by the acquiring bank so we will not retain any payment card details submitted by you;
3. Other information – we may collect text of communications gathered in the course of our interaction with you on live-chat, social media and emails, and other information from your interactions with us online including cookies information (and information from other similar technologies), including IP address, URL’s, search histories and other associated information.

The basis for our processing of your personal information under the General Data Protection Regulation (GDPR) is with your consent and to enable us to perform the contract with you related to the services you have asked us to provide.  If you don’t provide us with personal information we are unlikely to be able to provide you with our services.

How we collect and hold personal information

We may collect personal information in the course of providing our products and services, from our website using cookies (data files placed on your device or computer) and other similar technologies, via our clients who pass on your information or third party agents, or directly from you. 

Personal information is held securely, is subject to various security protections and is held only for as long as the information remains relevant to the purpose for which it was collected.

Purposes for which we hold, use and disclose information

We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure. 

For the purposes of the GDPR we are a data processor and a data controller. 

The purposes for which we hold, use and disclose and process information include:

• conducting our business which includes providing our services, or the services of a third party, to you;
• maintaining the safety and security of our operations (e.g. electronic and other security monitoring, maintaining management records);
• to communicate information about our products and services or third party products or services that may be of interest to you; 
• for our internal administrative, research, planning, marketing and development purposes; and
• for our regulatory and legal compliance, including without limitation compliance with our licensing obligations.

We may also disclose personal information to third party technology,  marketing and analytics partners and service providers, including but not limited to Shopify.

Access and Correction

We will take all reasonable steps to ensure any personal data we collect, use or disclose is up to date and accurate.  If you believe personal information we hold about you is not up to date or accurate, you may ask us to correct it.

You may ask us to provide you with details of the personal information we hold about you, and copies of that information.  We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.

Please direct all requests for access and correction to help@landhome.com.au

Some other rights in relation to your privacy

Some individuals also have a right, in certain circumstances, to have the information held about them erased. You can talk to us further about this at help@landhome.com.au

You can also request that we restrict or suspend the processing of your personal information. If you do so, note that we will then be most likely unable to provide the services to you. 

The GDPR also provides that in some circumstances individuals have a right to data portability, to withdraw their consent at any time, to object to data processing and to object to processing of data for marketing purposes.

Changes to this policy

We will review and update this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how we collect, hold, store and use personal information.

Complaints

If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our founder, and we will attempt to resolve your complaint.

Land. Living

82 Whale Beach Road

Avalon Beach NSW 2107